STAFF – Modern Restaurant Management, March 15, 2018 | ShiftPixy is introducing a highly disruptive proposition for the Company’s fast food and fast casual restaurant operator clients. The new driver management layer for operators in the ShiftPixy ecosystem will now allow ShiftPixy clients to use their own team members to self-deliver a brand intended customer experience. ShiftPixy has taken the compliance, management and insurance issues related to the support of a delivery option and created a turn key self-delivery opportunity. “This changes the game in a big way”, Scott W. Absher, ShiftPixy’s Co-Founder and CEO stated that “we listened to the stories our operator clients told us and saw we could leverage our ecosystem and the way we served them to make it simple for our clients to take on the growth opportunity that self-delivery represents for their business”.World’s Best Cookie Dough is now open at 164 Bleecker Street in New York City, and is the largest edible cookie dough and dessert shop in the US, housing incredibly smooth and sumptuous flavors, dough varieties and a year round service.
Scott Absher ShiftPixy’s Co-Founder and CEO stated that “Delivery is the fastest growing wave in the fast food and fast casual dominated by GrubHub, UberEats, DoorDash. They have created a wave we are calling the convenience economy. We see that none of the large fast food and fast casual brands could have predicted the delivery demand wave, but they should not have been surprised by the damage to their brand and their customer experience from surrendering their completed customer connection to a stranger”. One ShiftPixy client in Southern California who uses third-party delivery providers explained that “happy customers say nothing, but angry customers tell everyone, we don’t find out until it’s too late that there was a problem and then we have lost a customer.”